For any questions regarding your return please contact us at totalwrap@gmail.com . One of our Representatives will be happy to help. 

 

Items bought on Shopattotalwrap.com will gladly be accepted for a refund or exchange within 4 days (Local) or 8days (international) of the delivery date ( A Notification Mail Must Be Sent Within 48hrs of Reciept). All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, free of any stains, odors, self tanner, pet hairs, or distinct smells including deodorant and perfume. Refunds will be issued in the same form of original payment type, excluding shipping and handling costs. All tags must be attached when returned)

Please note that all Clearance/Sales items, Accessories, Makeup, Lashes, Swimwear, Night Wears and Intimates are a Final Sale. If such items are returned a $25.00 (N9,800) fee will be charged and the items will be returned to you. 

 

In the event your item is damaged or defected (we sincerely are sorry about this! ) Please contact us within 2-3 days from the date of delivery and we will gladly process a return or exchange.

In the event your item is damaged or defected (we sincerely are sorry about this! ) Please contact us within 2-3 days from the date of delivery and we will gladly process a return or exchange. 

Any international returns received later than 20 days from the order date will be returned back to the sender.